Privacy Policy

 

Last updated: June 17, 2026

Silk & Lace operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Silk & Lace is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), we process your personal information under specific legal bases required by the General Data Protection Regulation (GDPR), including to fulfill our contract with you (processing your orders), to comply with legal obligations, or to pursue our legitimate business interests (such as marketing and fraud prevention) where they do not override your rights.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

• Contact Details: Name, address, billing address, shipping address, phone number, and email address.
• Financial Information: Credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account Information: Username, password, security questions, preferences and settings.
• Transaction Information: Items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. 
• Communications: Information you include in communications with us, for example, when sending a customer support inquiry.
• Device Information: Information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage Information: Information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

• Directly From You: When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically Through the Services: From your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
• From Our Service Providers: When we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From Partners: Information gathered from our partners or other third parties.

How We Use Your Personal Information

• Provide, Tailor, and Improve the Services: Fulfilling orders, processing payments, arranging shipping, managing accounts, facilitating returns, and creating a customized shopping experience.
• Marketing and Advertising: Sending promotional emails or showing targeted ads based on your activity, subject to your consent where required by law.
• Security and Fraud Prevention: Authenticating accounts, securing our payment gateways, and checking for potentially malicious activity.
• Communicating with You: Providing timely customer support and maintaining our business relationship.
• Legal Reasons: Complying with applicable regulations, tax laws, or law enforcement requests.

How We Disclose Personal Information

• With Shopify: Sharing data with Shopify who perform services on our behalf (IT management, payment processing, data analytics, cloud storage, fulfillment, and shipping).
• With Business and Marketing Partners: Providing tailored marketing services and advertising based on your online activity, subject to your opt-out rights.
  
• For Legal Compliance: Disclosing data to law enforcement or regulatory bodies when legally required to do so.

Relationship with Shopify

• Store Hosting: The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the storefront.
• International Processing: Information you submit will be transmitted to and shared with Shopify, and may be transferred or stored outside of your country of residence, including to the United States. For details, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Use of the Pinterest API

This website uses the Pinterest API to enable social sharing and publishing features. The term "Pinterest" is a trademark of Pinterest, Inc. This application uses the Pinterest API but is not endorsed by or affiliated with Pinterest, Inc.

• Data Collected via Pinterest API: We may access Pinterest account data (such as boards and pins) solely to enable publishing and scheduling of content from our website to our Pinterest account. We do not collect, store, or process Pinterest user data beyond what is necessary to provide this functionality.
• Data Deletion Upon Disconnect: If the Pinterest integration is disconnected, any Pinterest-derived data stored in our systems will be deleted within 30 days.
• No Redistribution: We do not sell, license, resell, or redistribute any Pinterest content or Pinterest-derived data to any third party.
• Contact: For questions regarding our use of the Pinterest API, please contact us at info@silkandlaceboutique.com.

Pinterest Advertising & Catalog
We use Pinterest's advertising tools, including the Pinterest Tag, to measure ad performance and serve relevant ads to users on Pinterest. The Pinterest Tag may collect data about your visits to our site (such as pages viewed, items added to cart, and purchases) to help us understand how our Pinterest ads perform and to retarget visitors. For more information, see Pinterest's Privacy Policy. You can opt out of Pinterest's interest-based advertising through your Pinterest account settings or at optout.aboutads.info.

Use of the Etsy API

This website uses the Etsy API solely to display buyer reviews 
from our own Etsy shop (SilkAndLaceBoutique, Shop ID 61621665) 
on our Shopify storefront. The term "Etsy" is a trademark of 
Etsy, Inc. This application uses the Etsy API but is not 
endorsed by or affiliated with Etsy, Inc. This tool is a 
private, internal application used exclusively by the shop 
owner and is not available to any other sellers or third 
parties.

• Data Collected via Etsy API: We access only publicly available 
  review data belonging to our own Etsy shop listings, using 
  read-only API access. We do not access order data, buyer 
  personal information, or any data beyond published reviews. 
  No Etsy buyer data is stored on our servers.
• Data Minimization: We request only the minimum API scope 
  necessary (listings_r — read-only listing data) to retrieve 
  and display reviews.
  
• Data Deletion Upon Disconnect: If the Etsy integration is 
  disconnected, any Etsy-derived data stored in our systems 
  will be deleted within 30 days.
  
• No Redistribution: We do not sell, license, resell, or 
  redistribute any Etsy content or Etsy-derived data to any 
  third party.
  
• Contact: For questions regarding our use of the Etsy API, 
  please contact us at info@silkandlaceboutique.com.

Children's Data

• Age Limitations: The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.
• Parental Deletion Requests: If a child has provided us with personal information, a parent or guardian can contact us using the details below to request its deletion.

Security and Retention of Your Information

• Security Disclaimer: We implement reasonable measures to protect your data, though no system or transit channel is completely impenetrable.
• Data Retention: We retain your personal information only for as long as necessary to provide you with the Services, fulfill our legal or tax obligations, resolve disputes, or enforce our contracts.

Your Rights and Choices (Including GDPR & UK Data Rights)

• Right to Access / Know: The right to request copies of the personal information we hold about you.
• Right to Delete / Erasure: The right to request that we permanently delete your personal information, subject to certain legal exceptions (e.g., tax records).
• Right to Correct / Rectification: The right to ask us to fix inaccurate or incomplete data.
• Right of Portability: The right to request a copy of your data in a structured, machine-readable format or have it transferred to another provider.
• Right to Object or Restrict Processing: The right to ask us to stop or limit the processing of your data for specific purposes (such as direct marketing).
• Withdrawal of Consent: Where our data collection is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights or to request a full erasure of your data, please contact us at info@silkandlaceboutique.com. We will verify your identity before processing the request and will respond within the statutory timelines required by your local law.

Complaints

• Filing a Complaint: If you have complaints about how we process your personal information, please contact us. If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection supervisory authority.

International Transfers

• Lawful Transfer Mechanisms: When we transfer your personal information outside the EEA or the UK (such as to our servers or vendors in the United States), we rely on recognized legal frameworks, including the European Commission's Standard Contractual Clauses (SCCs), unless the destination country is deemed to offer an adequate level of data protection.

Changes to This Privacy Policy

• Policy Updates: We may update this policy periodically to reflect operational, legal, or regulatory changes. We will update the "Last updated" date at the top of this page.

Contact

• Get in Touch: For questions regarding our privacy practices, or to exercise your privacy rights, please contact us at info@silkandlaceboutique.com. For the purposes of applicable data protection laws, SILK AND LACE LLC is the data controller of your personal information.